Operational Engineering Services

Divergence engineers measurable performance across the full supply chain. Every service we deliver is built on technical rigor, operational standards, and human performance systems that scale with your organization and connect your people resources with your current processes and with the technology platforms that support them.

People

People are the most critical variable in any high-performance operation. Divergence builds systems that align standards, accountability, and leadership, creating lasting behavioral change, not temporary compliance.

Labor Management

Engineered labor standards, LMS and WFM implementation, and Pay-per-Performance models that reduce cost and increase output.

Logistic Process Design

Fulfillment flow design, process optimization, and inventory management built for high-volume distribution environments. ERP, WMS, Voice, RF, and automation integration with people and processes. We design and implement the technology stack that makes your operation measurable and scalable.

Performance Plus Software

Real-time visibility into workforce performance. Track labor standards compliance, identify productivity gaps, and give managers the data to act immediately.

MERLIN Program

Our operational transformation program. MERLIN combines technical engineering, lean processes, and performance coaching into one structured engagement designed to drive lasting leadership results.

Other Software

Manhattan Software, Blue Yonder and most LMS packages in the Market

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Labor Management

Engineered Labor Standards Development, WFM/LMS Implementation, Work Measurement and Labor Content Evaluation, Pay per Performance Incentive Programs.

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Logistic Process Design

Fulfillment / Distribution Process Flow, Process Control, Process Streamline, Process Optimization, Process Audits, Inventory Management.

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Distribution Systems

System Selection, System Implementation, ERP / WMS / Voice / RF / Automation.

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Training

Change Management: Management & Supervisor Training, Engineered Labor Standards Training. Continuous Improvement: Preferred Methods Identification Training, Observations  Training, Barriers to Productivity Training.

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Management

Time Management Training, “What Matters Most” Time and Events Matrix, Productivity Pyramid, Plan-Do-Act  (PDA) Cycle,  Balancing Priorities Training.

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Warehousing & Operations

Facility Design, Racking Models, Slotting Programs.

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Outsourcing

Third-Party Logistics, Logistics Business Process Outsourcing.

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Leader Walks

A structured three-stage leadership development program.

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Floor Coaching

A technical coaching engagement conducted directly on the operations floor.

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